Single point of failure
Just a little bit of background of myself, I started my working life as technical analyst then switch to programmer after 2 years, and my career path grow to become software development manager today. I have been working in an IT companies, from big to small enterprise and figure out most of the IT departments in Malaysia having the most people Single point of failures among departments. It is not so healthy for a company to have many SPOF in one department. Throughout my experiences, I managed to overcome this problem in my previous workplace provided the turnover rate is not high. I think most importantly is documentation for the system need to be solid, I personally think some of the company not willing to spend money getting the product stable with better documentation. This will cause the system will only rely on a single person as product will customize and getting lots of enhancement on it. Secondly will be the process management, and some of the IT department don’t...